A Service that has the best interests of our Landlords

    Client-Centred Service

    We pride ourselves on our personal approach. Whether you're a first-time landlord or a seasoned investor, we tailor our service to your needs — because no two clients are the same.

    We are Propertymark registered, SAFE is a new campaign set up to make it easy for landlords and tenants to know they are dealing with a professional agency with client money protection and standard which have met a strict criteria.

    We are a Propertymark Member. The Propertymark Scheme is a Government funded scheme for accreditation and registration of professional lettings agents.

    We are also a member of The Property Ombudsman Scheme. The Property Ombudsman for Lettings can resolve disputes referred by landlords or tenants that relates to lettings and management agents that are members of the Scheme. These agents follow the  TPO Code of Practice for Letting Agents.

    LANDLORDS RENT GUARANTEED SERVICE FAQs

    Is my property legally compliant under this service?

    Yes. We ensure compliance with:

    • Housing Act 2004
    • Landlord and Tenant Act 1985
    • Gas Safety (Installation and Use) Regulations 1998
    • Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020

    We also ensure:

    • Valid EPC
    • Gas Safety Certificate
    • EICR (Electrical Certificate)
    • Smoke & CO alarms installed

    Can I sell the property during the agreement?

    Yes, but the agreement may transfer to the new owner or require notice. We explain exit options clearly before signing.

    What is a Rent Guaranteed service?

    A Rent Guaranteed service is where we agree to pay you a fixed monthly rent for a set period — whether the property is occupied or not. You receive consistent income without worrying about void periods or missed payments.

    How is this different from standard letting?


    With traditional letting:Rent depends on tenant paymentYou carry void riskYou manage arrears risk

    With Rent Guaranteed:We pay you directlyYou get paid even if the property is emptyNo arrears chasingNo tenant management stress

    How do you guarantee the rent?

    We sign a fixed-term agreement with you (usually 1–5 years). We then manage the property and tenants. Your rent is contractually guaranteed for the agreed period.

    Who is responsible for maintenance?

    This depends on the agreement. Typically:

    Landlord: structural issues, major repairs.

    We handle minor maintenance and tenant-related issues.

    All responsibilities are clearly outlined in the contract.

    Propwel's Guaranteed Rent

    If you are a landlord looking for a fixed rental income, paid each month without all the stresses involved of letting out a property, then you have come to the right place! We are the UK’s number one provider of Guaranteed Rent (sometimes known as Rent to Rent) and the only national network that offers this service without the backing of an insurance policy. With Northwood you get a guaranteed monthly income on time every month even if the property is empty; we take on the risk. 

     

    How does it work?  

    Propwel effectively becomes your tenant which guarantees you a fixed rental income. We then sub-let your property, taking care to select the right tenants and then manage the property throughout the tenancy on your behalf so you can sit back and relax.  

     

    Propwel’s Guaranteed Rent Service gives you:

    Everything in Our Full Management Service + the following below:

    1. A guaranteed rental income paid to you on time, every month bu our Experienced Clients Accounts Team
    2. You still get paid even if the sub-tenant pays us late or doesn’t pay us at all.
    3. You get paid on time even if the rent is not paid on time or even at all.  
    4. No set up fees, monthly commissions, or hidden extras.  
    5. No direct contact with the sub-tenant, everything is dealt with by Propwel.  No queries, questions, or complaints for you to deal with.
    6. A guaranteed contract start date – no void periods to worry about.
    7. If ever needed, we will cover the court costs and the eviction process whilst still paying you.
    8. We will carry out property inspections and maintenance management.  
    9. Internal condition guaranteed, subject to fair wear and tear, up to one and half months’ rent.
    10. No further management fee's

    Why Choose Propwel?

    • Rigorous Tenant Referencing

      We carefully screen all applicants to ensure reliability and suitability — giving landlords peace of mind and protecting your investment.

    • Full Property Management Available With No Extra Fees

      Don’t want the hassle of day-to-day management? We offer:

      • 24/7 maintenance response
      • Regular inspections
      • Rent collection and arrears management
      • Legal support when needed

      Let us take the stress out of property letting.

    • Rents paid out and controlled by our experience Clients Accounts Team

      Our Clients Accounts Team manages and safeguards client funds held by the company. 

      • Tracks and Reconciles FundsRecords every payment in and out.Regularly reconciles balances to ensure no shortfalls.
      • Process Payments ProperlyOnly transfers money as per client instructions or contractual terms.
      • Complies with RegulationsIn the UK, this means following Client Money Protection (CMP) rules set by the government or professional bodies (like Propertymark, ARLA, or The Property Ombudsman).
      • Provide TransparencyIssues statements or receipts showing where client funds are and how they’re used.

    • Local Expertise You Can Trust

      We know the local property market inside and out. Our deep understanding of neighbourhood trends, rental values, and tenant expectations means we can offer accurate valuations and find the right matches — fast.

    • Transparent & Honest Communication

      We believe inclear, no-jargon communication. From start to finish, you’ll always know where you stand. No hidden fees, no false promises — just straightforward advice and support.

    • Comprehensive Marketing Strategy

      Your property gets maximum exposure through:

      • Rightmove, Zoopla, OnTheMarket listings
      • Social media promotion
      • Professional photography
      • Virtual tours and floorplans
      • This means more viewings, quicker lets, and better tenants.

    We Are Fully Regulated and Compliant

    We are members of [insert relevant bodies e.g., ARLA Propertymark, The Property Ombudsman], ensuring we meet the highest industry standards and follow all legal obligations.

    Our Promise to You

    We treat your property as if it were our own — with care, integrity, and professionalism. When you work with us, you're not just getting an agent; you're gaining a reliable partner.